Welcome to our Service Department

At Dueck Richmond, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Schedule Service

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Service Information

Type of Service Needed
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Expert Vehicle Care, That's Our Guarantee.

Welcome to our online service centre, renown in Richmond, British Columbia, at Dueck Richmond, we offer only expert vehicle service. Our qualified and experienced service technicians are masters of the art of servicing your vehicle. Whether you need fluid changes or something more, our dedicated team of expert service technicians utilize the latest tech innovation to diagnose, service and ensure optimal operation of your vehicle. Proudly serving Richmond, Burnaby, New Westminister, Delta Vancouver, and surrounding areas of British Columbia, our dealership is the premier choice for Buick, GMC, Chevrolet and other vehicle makes.

How Do I Schedule A Service?

Scheduling your service at Dueck Richmond is convenient and only takes a few minutes of your time. As an existing customer, you can log in to your account and schedule a service. For new customers, you can choose the make, year, and model of your vehicle to begin. Our innovative online tools will then gather information about your vehicle and inquire about additional information such as the driveline and trim. Once completed, our online tool will provide you with proactive recommendations on your next service appointment based on your vehicle's odometer reading. If you need a drop off service, you can let us know, and we'll provide you with shuttle service or enjoy the many amenities of our dealership while we service your vehicle. Finally, our online tool offers you the flexibility of choosing what date and time to service your vehicle, so you can have your vehicle service completed at your convenience. Once we receive your service request, our service department will confirm your appointment.

How Do I Know if My Vehicle Needs Service?

All GMC, Chevrolet and Buick vehicles are designed to help you understand the vehicle's condition. Your vehicle service depends on the recommended OEM service intervals, which can be found in your owner manual. In addition to this, your vehicle's dashboard will also alert you when service is necessary. If you're unsure of when your vehicle service is necessary, be sure to contact us our friendly service department staff will happily assist you.

Your privacy is important to us.

Dueck Richmond takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.


Dueck Richmond

12100 Featherstone Way
Directions Richmond, BC V6W 1K9

  • Sales: (604) 273-1311
  • Service: (604) 276-5307
  • Parts: (604) 273-6820
  • Text: (604) 373-0894


  • Monday 8:00AM - 5:30PM
  • Tuesday 8:00AM - 5:30PM
  • Wednesday 8:00AM - 5:30PM
  • Thursday 8:00AM - 5:30PM
  • Friday 8:00AM - 5:30PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday 10:00AM - 5:00PM

Parts Dept. Hours

  • Monday 8:00AM - 5:00PM
  • Tuesday 8:00AM - 5:00PM
  • Wednesday 8:00AM - 5:00PM
  • Thursday 8:00AM - 5:00PM
  • Friday 8:00AM - 5:00PM
  • Saturday 8:00AM - 4:30PM
  • Sunday Closed

Service Dept. Hours

  • Monday 8:00AM - 5:30PM
  • Tuesday 8:00AM - 5:30PM
  • Wednesday 8:00AM - 5:30PM
  • Thursday 8:00AM - 5:30PM
  • Friday 8:00AM - 5:30PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed